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Iyashi Care Frequently Asked Questions

Keiro and Providence Health & Services partnered to create the first culturally sensitive palliative care program focusing on Japanese American and Japanese older adults living with advanced illnesses and/or debilitating symptoms.

Here are Frequently Asked Questions:

What is palliative care?

Palliative care is specialized medical care for people with serious illnesses and life-limiting symptoms. This type of care is focused on providing relief and comfort from symptoms and stress of a serious illness. The goal is to improve the quality of life for both the patient and their family.

Palliative care is provided by a specially-trained team of doctors, nurses, social workers, and other specialists who work together with the patient’s other doctors to provide an extra layer of support. It is appropriate at any stage of a serious illness, including as early as the time of diagnosis, and it can be provided along with curative treatment.

How do I know if palliative care is right for me, my family, or my friends?

Palliative care can be provided at any stage of an illness, including alongside treatment to cure the condition. Palliative care may be right for those suffering from pain, stress, or other symptoms due to a serious illness. Serious illnesses include cancer, heart disease, lung disease, kidney disease, Alzheimer’s, ALS, multiple sclerosis, Parkinson’s, and many more.

What can I expect from palliative care?

You can expect relief from symptoms such as: pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, and difficulty sleeping. Palliative care helps you navigate the complexities of a serious illness and allows you to comfortably continue with your daily life. It improves your ability to go through medical treatments. It also helps you better understand your condition and the choices available to you during your medical care. The focus is on providing the best possible quality of life.

Does someone enrolled in the Iyashi Care program have to give up their own doctor?

No. Our Iyashi Care team provides an extra layer of support and works in partnership with your primary care physician.

How does palliative care work with my own doctor?

Our Iyashi Care team works in partnership with your own doctor to provide an extra layer of support for you and your family. The team provides expert symptom management, makes extra time for communication about goals and treatment options, and helps you navigate the health system.

Can I receive curative treatment together with palliative care?

Yes, absolutely. Your treatment choices are up to you. You can pursue comfort care at the same time as treatment meant to cure your illness or condition.

When should I ask for palliative care?

You can access Iyashi Care at any age and any stage of an illness, but it is recommended to look into palliative care from the day of diagnosis to receive care early and together with other treatments.

How does palliative care help me choose the best treatment option?

The palliative care team will spend time talking and listening to you and your family. They will make sure you completely understand all of your treatment options and choices. By deeply exploring your personal goals and what is important to you, the palliative care team will help match those goals with the available options. They will also make sure that all of your doctors are coordinated and know and understand what you want. This gives you and your family more control over your care.

Is there a cost for Iyashi Care?

Patients who are enrolled in the Iyashi Care program will be eligible to receive ongoing consultations – in person, or by phone, teleconference, videochat, etc. – free of charge. The cost of any additional services should be discussed with the Providence team and your insurance provider.

How do I enroll in Iyashi Care?

Call us today at 213.873.5791 or email programs@keiro.org to enroll in Iyashi Care or to clarify questions that you may have about this program.