Iyashi Care Frequently Asked Questions

Keiro and Providence Health & Services partnered to create the first culturally sensitive palliative care program focusing on Japanese American and Japanese older adults living with advanced illnesses and/or debilitating symptoms. This innovative program brings together a team of doctors, nurses, and social workers to work closely with the patient’s existing health care team to provide an extra layer of support as patients pursue the best possible quality of life.

Here are frequently asked questions:

  1. What is palliative care?

Palliative care is specialized medical care for people with serious illnesses and life-limiting symptoms. This type of care is focused on providing relief and comfort from symptoms and stress of a serious illness. The goal is to improve the quality of life for both the patient and their family.

Palliative care is provided by a specially-trained team of doctors, nurses, social workers, and other specialists who work together with a patient’s other doctors to provide an extra layer of support. It is appropriate at any stage of a serious illness as early as from the time of diagnosis, and it can be provided along with curative treatment.

  1. How do I know if palliative care is right for me?

Palliative care may be right for you if you suffer from pain, stress, or other symptoms due to a serious illness. Serious illnesses may include cancer, heart disease, lung disease, kidney disease, Alzheimer’s, ALS, multiple sclerosis, Parkinson’s, and many more. Palliative care can be provided at any stage of an illness and along with treatment to cure the condition.

  1. What can I expect from palliative care?

You can expect relief from symptoms such as pain, shortness of breath, fatigue, constipation, nausea, loss of appetite, and difficulty sleeping. Palliative care helps you navigate the complexities of a serious illness and allows you to comfortably continue with your daily life. It improves your ability to go through medical treatments. It also helps you better understand your condition and the choices available to you during your medical care. The focus is on providing the best possible quality of life.

  1. Do I have to give up my own doctor?

No. The palliative care team provides and extra layer of support and works in partnership with your primary doctor.

  1. How does palliative care work with my own doctor?

The palliative care team works in partnership with your own doctor to provide an extra layer of support for you and your family. The team provides expert symptom management, makes extra time for communication about goals and treatment options, and helps navigating the health system.

  1. Can I receive curative treatment together with palliative care?

Yes, absolutely. Your treatment choices are up to you. You can pursue comfort care at the same time as treatment meant to cure your illness or condition.

  1. When should I ask for palliative care?

You can have it at any age and any stage of an illness, but it is recommended to look into palliative care from the day of diagnosis. It is recommended to receive palliative care early and together with other treatments.

  1. How does palliative care help me choose the best treatment option?

The palliative care team will spend time talking and listening to you and your family. They will make sure you completely understand all of your treatment options and choices. By deeply exploring your personal goals and what is important to you, the palliative care team will help match those goals to other options. They will also make sure that all of your doctors are coordinated and know and understand what you want. This gives you and your family more control over your care.

  1. Is there a cost for Iyashi Care?

In support of Keiro and Providence’s commitment to improve the quality of life for older adults, the services provided through Iyashi Care are funded through the partnership between Keiro and Providence. Iyashi Care participants will not incur out-of-pocket costs for these services. A participant’s insurance may be billed separately for physician services. In the event that a participant is not eligible for medical benefits and/or there is a portion remaining after an insurance payment, the participant will not be responsible for payment of services rendered.

  1. How do I enroll in Iyashi Care?

Call us today at 213.873.5791 or email programs@keiro.org to enroll in Iyashi Care or to clarify your questions that you may have about this program.


Sources/links to learn more about palliative care:

Get Palliative Care