Iyashi Care

A Keiro-Providence Partnership: Advancing quality of life through our whole person approach, Iyashi Care provides palliative care for Japanese American and Japanese older adults with serious illnesses.

In August 2017, Keiro and Providence Health & Services announced a partnership to bring culturally sensitive palliative care to Japanese American and Japanese-speaking older adults who are living with advanced illnesses, debilitating and/or life-limiting symptoms.

As the first of its kind in the nation, the Keiro-Providence Iyashi Care program leverages Providence’s nationally renowned leadership in palliative treatment and Keiro’s deep experience and history of providing health and support services to older adults in the Japanese American and Japanese community. The program goal is to improve the quality of life for these older adults by enabling them to continue living in their community, while decreasing hospital admissions.

Contact us at 213.873.5791 or programs@keiro.org for more information.

Learn more about Iyashi Care:

What is Iyashi Care?

Iyashi (癒し) is a Japanese word that means to heal, focusing on the whole person. The Iyashi Care program takes the whole person care approach to bring peace of mind to Japanese American and Japanese-speaking older adults with a serious illness.

When an older adult has a serious and/or terminal illness, severe mental limitations, and/or chronic pain, that older adult and their loved ones face many difficult decisions. Common questions they may ask are, “what is best for my loved one? Should we continue medical treatment or try to cure the illness? Should we focus on making them comfortable? Is it possible to pursue both?”

Iyashi Care gives our patients, their families, and their caregivers access to a team that works together to help them make that decision. Led by Dr. Glen Komatsu and Dr. Yuichi Edwin Yanami, the palliative care team will include a nurse, social worker, administrator, and administrative assistant. The team works closely with the patient’s other doctors to give them an extra layer of support as we work to provide the best possible quality of life.

What can you expect from Iyashi Care?

We meet our patients in outpatient settings and if needed, in their homes. Because no two patients are the same, we create a unique plan for each patient. We speak with patients and their doctors to identify the best ways to help them. Depending on needs, a patient may receive any of these services:

    • 24/7 telephone support
    • Management of complex and changing symptoms
    • Assessment and care in one of our clinics or in your home (where you reside)
    • Coordination with your medical team
    • Help to modify your care plan based on your changing needs and conditions
    • Proactive management of urgent needs and crisis situations
    • Emotional and spiritual support
    • Home safety evaluation
    • Referrals to hospice if needed
  • Assistance with end-of-life planning, including advance directive and POLST forms

Iyashi Care will serve hundreds of Japanese American and Japanese older adults, and provide culturally sensitive palliative care based on the individual’s preferences, needs, and values.

What is the cost of Iyashi Care?

In support of our shared commitment to improve quality of life for older adults, the services provided through Iyashi Care are funded through the partnership between Keiro and Providence. Iyashi Care participants will not incur out-of-pocket costs for these services. A participant’s insurance may be billed separately for physician consultation. In the event that a participant is not eligible for medical benefits and/or there is a portion remaining after an insurance payment, the participant will not be responsible for payment of services rendered.

For additional information about Iyashi Care or to enroll, please contact 213.873.5791 or programs@keiro.org.