A Keiro-Providence Partnership: Advancing quality of life through our whole person approach, Iyashi Care provides palliative care for Japanese American and Japanese older adults with serious illnesses.
August 2017, Keiro and Providence Health & Services announced a partnership
to bring culturally sensitive palliative care to Japanese American and Japanese-speaking
older adults who are living with advanced or chronic illnesses and/or debilitating
or life-limiting symptoms.
innovative program’s team of doctors, nurses, and social workers works closely
with the patient’s existing health care team to provide an extra layer of
support as patients pursue the best possible quality of life.
the first of its kind in the nation, the Keiro-Providence Iyashi Care program
leverages Providence’s nationally renowned leadership in palliative treatment
and Keiro’s deep experience and history of providing health and support
services to older adults in the Japanese American and Japanese community. The
program goal is to improve the quality of life for these older adults by
enabling them to continue living in their community, while decreasing hospital
Contact us at 213.873.5791 or firstname.lastname@example.org for more information.
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Iyashi (癒し) is a Japanese word that means to heal. When older adults in our community are diagnosed with a serious illness or are living with debilitating symptoms, they and their families are faced with many difficult decisions. Our Iyashi Care program seeks to bring peace of mind to these older adults and their families by providing them with a team of healthcare professionals to help them through these decisions by using a whole person care approach that is attentive to their unique needs.
Iyashi Care is an outpatient program, meaning that enrolled patients will be able to receive care wherever they feel most comfortable. Since no two patients are the same, our team works with the patient and their loved ones to learn about their concerns, priorities, and care preferences. Depending on their needs, a patient may receive any of the following services:
Iyashi Care serves Japanese American and Japanese older adults, and provides culturally sensitive palliative care based on the individual’s preferences, needs, and values.
Palliative care may be provided at any time during a person’s illness, including from the time
of diagnosis. And it may be given at the same time as curative treatment.
If you are diagnosed with a serious illness
that affects your quality of life (including but not limited to: cancer, heart
conditions, respiratory disease, Alzheimer’s disease, Amyotrophic Lateral
Sclerosis (ALS), Multiple Sclerosis (MS), or any other life-limiting
conditions), please contact us to inquire about how Iyashi Care can help you
Sometimes these situations can drastically
change a family’s dynamics and make it difficult to have certain conversations.
Our Iyashi Care team can also provide help for families who are struggling with
decision-making about complex medical issues, or need help with setting goals
who are enrolled in the Iyashi Care program will be eligible to receive ongoing
consultations – in person, or by phone, teleconference, videochat, etc. – free
of charge. The cost of any additional services should be discussed with the
Providence team and your insurance provider.
For additional information about Iyashi Care or to enroll, please contact 213.873.5791 or email@example.com.
People respond differently to treatment options. A key benefit
of palliative care is that it customizes treatment to meet the needs of each
For example, Iyashi Care can provide pain and symptom relief
while the person simultaneously seeks curative treatment. Each person is
unique, so every approach is tailor-made with a culturally sensitive mindset to
meet your needs.
Iyashi Care is:
Team-Oriented Care for Patients and Families
While your current healthcare team will do their best to provide
you with the highest quality of care, it is not uncommon for you and your
family to feel lost and unheard. Our Iyashi Care team’s priority is to address
the emotional stress that often occurs during treatment and to ensure that
patients and their families are able to take an active role in the decision-making
Cultural values still very much influence healthcare decisions
for patients in the Japanese American and Japanese community. It is a common mentality
during treatment that one should gambaru
(endure through difficult times, including poor health and discomfort). Shikata ga nai (it
cannot be helped) is another view that patients often have of their illness
because they think that nausea or fatigue is simply a side effect of their
medication that they must tolerate. Even if the patient recognizes their
symptoms or situation as something that can be managed, they may employ enryo because they
would rather not burden their loved ones or doctors with their problems.
The Iyashi Care team recognizes these cultural values and is
equipped to address them as they work to enhance the quality of life our older
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