close
Donate

Published

As we age and our priorities shift, understanding alternative transportation options can be a great way to preserve our autonomy as physical and cognitive changes may affect our ability to drive safely. In Southern California, driving may seem like our only way to navigate the region. However, In order to maintain our freedom to go where we want at any age, it is important to know what alternative transportation options are available and how to use them (CDC). The sooner we learn and explore alternative forms, the sooner we can build our confidence in remaining healthy and independent, even when driving is no longer a favorable option or possibility.

Below, you will find a variety of alternative transportation options available in Los Angeles, Orange, and Ventura counties including rideshare mobile applications (apps), shuttles, and public transportation.

Click the corresponding link to navigate directly to each alternative form of transportation:

Rideshare Mobile Apps

rideshare mobile app

Rideshare services like Uber and Lyft require a smartphone for users to order on-demand curb-to-curb rides. Ridesharing is similar to taxi-hailing, however, drivers use their own personal cars, and there is usually a driver available to pick you up on short notice. You will need to create a user profile, and once you are set up, you will be able to order rides within minutes of your desired pick-up time. Rather than cash transactions, these services utilize electronic payment methods like credit and debit cards. Prices are provided at the beginning of your trip and may vary based on distance, when you request the ride (i.e. rush hour), demand, etc. 

Rideshare Best Practices:

  • Ride with an experienced friend or loved one before taking solo trips
  • Double-check your starting location and destination before requesting the driver
  • Notify emergency contact(s) that you are taking the trip beforehand and share your location during the ride (see resources below )
  • Verify the driver’s name, car’s make, and model before getting in the car
  • Before you are at your destination and as you leave the vehicle, make sure you have all your belongings 

Uber and Lyft How-To and Safety Videos:

Rideshare Mobile App Assistants

If you are interested in ridesharing but do not have a smartphone or you would prefer someone else to handle the logistics, you can consider using rideshare assistants like GoGoGrandparent and Arrive Rides. These services work with on-demand transportation companies (such as Uber and Lyft) to make the rideshare experience easier to use for older adults.

GoGoGrandparent: Subscription ride and delivery operator service for older adults

  • Reserve rides through ride-sharing companies without a smartphone, app, or computer
  • Can be used for grocery orders, meals, and prescription drug delivery
  • Depending on the level of support, monthly plans range from: $11.72, $20.49, $81.99, and $409.99 (as of June 2025) 

Learn more at online at gogograndparent.com or call 1.855.464.6872 ext. 39460

Arrive Rides: A phone concierge service for senior transportation on-demand.

  • $10 per month plus ride fare (as of March 2025)

Learn more online at arriverides.com or call 1.866.626.9879.

For more information on ridesharing services, please visit:

Public Transportation for Older Adults

bus

Public transportation offers older adults an affordable and accessible way to travel while promoting independence and community engagement. Navigating the system with confidence can be easier by planning ahead, knowing available resources, and utilizing accessibility features. Each county in Keiro’s service areas (Los Angeles, Orange, and Ventura counties) has different transit options, fare systems, and programs for older adults.

See this handout for a comprehensive list of public transportation options in Los Angeles, Ventura, and Orange County.

Shuttles for Older Adults

shuttle bus

Shared shuttles for older adults offer a convenient and accessible transportation option, providing curb-to-curb shared ride van services. As a shared ride, travel time is similar to a fixed-route bus rather than a car or taxi. These region-specific and application-based programs typically serve individuals age 60 and older, as well as passengers of any age with functional disabilities. Riders must schedule their trips in advance, and drivers are not allowed to provide any form of physical assistance. Fares are generally affordable, usually costing just a few dollars per ride depending on the services used. For specific details including how to apply for the program, it’s best to visit the website of the service provider for your region, contact them for questions, and check their brochure.

Shuttle Services for Older Adults by County

If you have difficulty finding a shuttle for your specific region, consider conducting an internet search using keywords like “senior transportation,” “shuttle,” your city, and/or county.

Local Directories of Shuttles for Older Adults

Local Transit Services Directory from Access 

  • This directory primarily covers Los Angeles and Ventura Counties
  • It matches an individual’s location with available and accessible transportation
  • The document also provides helpful information like application and website links, in a clear and concise manner

Ride In Sight Database 

Access Overview

Access shuttles provide curb-to-curb shared ride transportation exclusively for individuals with functional disabilities. To qualify, riders must meet eligibility requirements, and a health care professional’s contact is required for verification. Most one-way trips cost a few dollars. There are two programs available in Keiro’s service areas—Access and Orange County (OC) ACCESS. For more details, click on the dropdowns below.

Access 

  • This program provides service within ¾ mile of Los Angeles County fixed-route bus and rail lines. These shuttles run on the same schedule as most buses.
  • It extends into portions of San Bernardino, Orange, and Ventura counties.
  • Trips must be scheduled at least one day in advance, with the ability to schedule up to six one-way rides per call. 

Steps to Apply for Access: 

  1. Determine Your Eligibility:
  2. Obtain Access ID Number
    1. Apply online or call 800.827.0829 (click option 1)
  3. Schedule an In-Person Transit Evaluation 
  4. Approval Process (receive in mail within 21 days after completing the Transit Evaluation)

Orange County (OC) ACCESS – Orange County Transportation Authority

  • Available to qualified applicants whose physical or cognitive limitations prevent them from utilizing the regular OC Bus fixed-route service.
  • Most trips must be scheduled at least one day in advance with the ability to schedule up to six one-way rides per call, although limited same-day service is available
  • Review OC ACCESS Eligibility
    • OC ACCESS Eligibility Phone: 714.560.5956, TDD 7-1-1 
    • Hours: 8:00 a.m. to 5:00 p.m. Monday through Friday 
    • Fax: 714.560.5914 
    • Email: [email protected]

Non-Emergency Medical Transportation (NEMT) and Non-Medical Transportation (NMT)

van with ramp

Non-Emergency Medical Transportation (NEMT) and Non-Medical Transportation (NMT) provide dedicated ride services for older adults who do not drive and need more than just a standard public transit option. NEMT is designed for those who require specialized support, such as wheelchair-accessible vehicles or assistance from trained drivers, while NMT offers transportation for non-medical needs like prescription and medical supply pickups (California DHCS). These services help older adults maintain independence, access health care, and stay connected to their communities without relying on personal vehicles.

The following is a list of free transportation to appointments covered by Medi-Cal:

*As of June 2025

Agencies for Non-Emergency Medical Transportation (NEMT)

NEMT agencies work with health care providers and insurance programs to offer door-to-door transportation for older adults who need assistance getting to medical appointments. This option could be suitable for people looking for extra care in their transportation if cost is not a burden. Here are some local options:

Exploring alternative transportation options can help older adults maintain independence, stay connected, and access essential services without relying on a personal vehicle. Whether using NEMT, public transit, or other community-based services, finding the right fit ensures safe and reliable travel. By planning ahead and understanding available resources, older adults can confidently navigate their transportation needs.