Nancy is the director of community benefit at City of Hope. She represents City of Hope’s efforts to understand and identify programs and initiatives designed to improve the adverse impacts resulting from inequities in the social determinants of health. With over two decades of experience working in Southern California with vulnerable multi-ethnic communities, Nancy represents City of Hope with community coalitions such as the Health Consortium of Greater San Gabriel Valley and Healthy San Gabriel Valley.

Nancy earned a dual Master of Public health degree in health promotion/education and global health from Loma Linda University. She is also a Master Certified Health Education Specialist with expertise in delivering health and wellness topics in a variety of community settings, age groups, and cultures. Nancy is very grateful for the opportunity to serve as the director of social welfare at the Orange County Buddhist Church.

Kanako received her bachelor’s degree in psychology from Concordia University in Irvine and a master’s degree in social work from California State University, Long Beach. She worked at Keiro Adult Day Care Center of Orange County for seven years. Upon closure of the Center, Kanako joined The Institute for Healthy Aging at Keiro to reach out to a wider range of Japanese American communities. There, she managed community education programs and provided support and culturally-sensitive resources to older adults and caregivers. After working at Keiro for 18 years, Kanako joined Providence to be a part of the Iyashi Care program. She hopes to use her bilingual and culturally-sensitive skills to help patients and their loved ones navigate the health system and to ensure they receive the emotional support needed when someone has been diagnosed with a serious illness.

Karl Kim is the author of Don’t Go Broke Paying the Nursing Home: How Californians Can Protect Their Home, Cash and Retirement Accounts. Karl’s personal mission is to educate every Californian about the smart steps to plan for long-term care costs. Karl is a Certified Financial Planner™ (CFP®) with over 35 years of experience. He is also Certified in Long-Term Care planning (CLTC), a LTC Medi-Cal Specialist, and a California Licensed Insurance Broker. He has written extensively about the importance of planning ahead in order to correct the mistakes commonly found in many retirement, insurance, and investment plans.

Active in the Japanese-American and Hawaiian communities in Los Angeles and Orange County, Karl has volunteered in various capacities for Keiro. He has been involved with Keiro past and present with roles including being a former member of the Board of Directors, IHA Advisory Council member, and member of the Fund Development Committee.

Andrea Strouth originally joined Providence in 2015. She has supported the Community Palliative Care Program as a clinical social worker, clinical supervisor, senior project manager, and currently serves as clinical manager. Andrea’s hope is for patients to feel empowered in every aspect of their care, understand their illness, and ensure that they have the space to express how they wish to be cared for.

Andrea holds a bachelor’s degree in psychology and received her master’s degree in social work from the University of Pennsylvania. She received post master’s education at the Shiley Haynes Institute for Palliative Care through California State University, San Marcos. Previously, Andrea worked in both inpatient and outpatient oncology social work settings at Duke University Hospital, in Durham, North Carolina, as well as the former Hahnemann University Hospital and Penn Medicine’s Abramson Cancer Center, both located in Philadelphia, PA.